Monitoring & Care
HomeServicesMonitoring & Care
Service / 04

Monitoring & Care

Your account shows generation, exports and savings per day and per month, next to the estimate in your quote.

Readings
Daily
Response
≤ 2 days
Reopen window
14 days
Workmanship
10 yrs
Overview

What's included

Once your system is switched on, your account receives a reading for every day: what the panels generated and what went back to the grid. A performance figure compares the last 30 days with the estimate in your quote.

If something looks wrong you open a service request from the same screen. A technician takes it, books a visit with you if one is needed and writes down what was done. You can reopen it within 14 days if the fix does not hold.

Our workmanship is guaranteed for 10 years from the day we switch you on.

Daily readings
Performance vs quote
Service requests
10-year workmanship
How We Work

Our process for monitoring & care

01

Readings

Generation and exports, every day.

02

Check

Performance against the quoted estimate.

03

Request

Open a service request in two clicks.

04

Visit

A technician fixes it and logs the work.

CTA Background
Ready when you are

Let's talk about your monitoring & care project

A quick consult is often enough to shape a great plan. We're here when you are.